Services
SOLUTIONS
Scalable IT Services
Seven service areas designed for modern Australian enterprises. Mix and match, or hand the lot to us as a fully managed engagement.
Managed IT
Microsoft 365, devices, helpdesk and monitoring
Explore →Cybersecurity
Essential 8 uplift, endpoint and identity protection
Explore →Managed Cloud
Azure, Google Cloud and Microsoft 365, run for you
Explore →Managed Voice & Communications
Microsoft Teams Phone and business communications
Explore →Disaster Recovery
Immutable backups and tested continuity plans
Explore →AI, Automation & Strategy
Copilot rollouts, workflow automation and AI strategy
Explore →App Development
Native iOS and Android apps, built to last
Explore →IT Procurement
Hardware sourcing and software licensing, optimised
Explore →Advisory & Enterprise Architecture
Virtual CTO and long-term technology strategy
Explore →Need the whole stack?
Talk to us about a fully managed engagement covering every service area, scoped, priced and delivered as one.
HOW WE WORK
The BaseHost engagement model
Whether you take one service or the lot, every engagement follows the same proven sequence.
01
Discovery
Audit your current environment, identify Essential 8 gaps, baseline performance and security posture.
02
Roadmap
Quarterly improvement plan with named owners, target dates and budget alignment. No surprises.
03
Onboard
Tooling, documentation, monitoring, ticket pipelines. Your team meets your dedicated engineers.
04
Operate & improve
24/7 support, monthly health reports, quarterly business reviews. Continuous compliance maintenance.
BY THE NUMBERS
Numbers we stand behind.
The metrics our managed service is measured on, across IT, security, cloud and digital.
20+
YEARS IN OPERATION
230+
BUSINESSES SUPPORTED
24/7
MONITORING & SUPPORT
99.9%
MANAGED UPTIME
Not sure which service you need? Start with a free Essential 8 review.
30 minutes with a senior engineer. We'll show you exactly where you stand against the Essential 8 framework, no obligation, no pitch.