ABOUT / Partners
OUR PARTNERS
Certified across the vendors that matter.
Microsoft Partner. Google Workspace Reseller. JAMF Authorised Reseller. Apple Business Manager certified. Plesk Premium Partner. Vendor relationships give us escalation paths, training depth and (for clients) better commercial terms.
PARTNER ECOSYSTEM
Who we work with, and why it matters to you
Partner badges look the same on every MSP website. What's different underneath is access, certification depth and commercial terms. Below is what we hold and what each one unlocks for clients.
CLOUD & PRODUCTIVITY PLATFORMS
Microsoft Partner
Cloud Solution Provider · Direct
Active Microsoft Partner with direct CSP status. Capability across Modern Work, Security and Azure Infrastructure. Means a defined escalation path into Microsoft Premier Support and licensing procurement at vendor rates.
AWS Partner
Cloud Services
AWS Partner for clients running workloads on Amazon Web Services. Architecture, deployment and ongoing management of AWS environments alongside our Azure and Google Cloud practice.
Google Workspace
Reseller & Support Partner
Authorised Google Workspace reseller. We support Workspace tenants to the same standard as Microsoft 365, with many clients running a mix of both productivity platforms.
Plesk Premium Partner
Hosting Control Panel
Plesk Premium Partner for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Cloudflare
Edge Network & Security
Cloudflare for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Veeam
Backup & Recovery
Veeam for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Trend Micro
Endpoint Security
Trend Micro for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
AvePoint
Microsoft 365 Governance
AvePoint for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
HubSpot
CRM & Marketing Platform
HubSpot for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Yealink
Teams Hardware
Yealink for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Printix
Cloud Print
Printix for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Vocus
Business Internet
Vocus for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
OpenSRS
Domain Registrar
OpenSRS for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
TPP Wholesale
Australian Domain Registrar
TPP Wholesale for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Ingram Micro
Hardware Distribution
Ingram Micro for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
intY
Microsoft CSP Distributor
intY for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Leader Computers
Australian Hardware
Leader Computers for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
JB Hi-Fi Business
Business Hardware Supplier
JB Hi-Fi Business for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
Shopify Partner
E-commerce Platform
Shopify Partner for the hosting control panel under our managed hosting infrastructure. Early access to security updates and a direct vendor escalation path.
APPLE & DEVICE MANAGEMENT
Apple Consultants Network
Member
Member of the Apple Consultants Network. Recognised by Apple as a qualified consulting partner for businesses deploying and managing Apple devices, with access to Apple Business Manager and Apple School Manager tooling.
Jamf
Authorised Reseller · Certified Engineers
Authorised Jamf reseller for Apple device management at scale. Jamf-certified engineers on the team handling Mac, iPhone and iPad fleet deployments end to end. Used alongside Intune for clients where a hybrid Apple management strategy fits better.
Microsoft Surface
Authorised Distributor
Authorised distributor for the full Microsoft Surface product line. Direct procurement of Surface laptops, tablets and accessories with managed deployment via Autopilot.
SECURITY, EMAIL & SUPPORT
DNSFilter
DNS Security
Protective DNS deployed across managed client networks, blocking malicious domains, phishing and unwanted content at the network layer before a connection is ever made.
KnowBe4
Security Awareness Training
Security awareness training and simulated phishing across managed client environments. Drives measurable reductions in click-through rates and builds the human layer of defence required by Essential 8 and ISO 27001 controls.
Exclaimer
Authorised Reseller
Exclaimer reseller for centrally-managed email signatures across Microsoft 365 and Google Workspace. Branded, compliant signatures rolled out across every device and mail client without users touching settings.
TeamViewer
Remote Support
Secure remote support and remote access platform our engineers use to resolve issues on client devices quickly, wherever the user happens to be.
CONNECTIVITY & COMMUNICATIONS
NextTelecom
Carrier & Voice Partner
NextTelecom partner for SIP trunking, number porting and Direct Routing into Microsoft Teams Phone. Underpins our Voice and Communications service for Australian clients.
Twilio
Communications Platform
Programmable messaging and voice platform behind the automated alerting and client notifications built into our managed services.
PAYMENTS & BILLING
Stripe
Payments Platform
Card payment and recurring billing platform supporting BaseHost managed service agreements and project invoicing.
Eway
Payment Gateway
Australian payment gateway used for secure card processing on client invoices and one-off project billing.
GoCardless
Direct Debit
Direct debit platform for automated recurring payments, reducing billing friction for clients on managed agreements.
DEVELOPMENT, HOSTING & AI
GitHub
Source Control
Source control and CI/CD for the infrastructure-as-code, automation and scripts that keep managed environments consistent and auditable.
Vercel
Application Hosting
Front-end hosting and deployment platform for the web applications and sites we build and manage for clients.
Supabase
Application Backend
Managed Postgres database and backend platform underpinning internal tooling and the client-facing applications we build.
OpenAI
AI Platform
AI platform used within our service tooling to speed up diagnostics, documentation and routine analysis.
Anthropic
AI Platform
AI platform applied across support, analysis and documentation workflows as part of our service automation.
BUSINESS & APP PLATFORMS
HaloPSA
Service Management
The professional services automation platform running our service desk, with ticketing, asset records and client reporting in one place.
Adobe
Creative & Document Software
Adobe Creative Cloud and Acrobat licensing and deployment, managed alongside the rest of the client software stack.
Google Play
App Distribution
Android app distribution — publishing and updating client mobile applications through the Google Play Store.
Apple App Store
App Distribution
iOS app distribution — publishing and updating client mobile applications through the Apple App Store.
DISTRIBUTION PARTNERS
Synnex
Distribution
Distribution partner for hardware, software and licensing across the Synnex catalogue. Used for general IT procurement.
Crayon
Distribution · Software Licensing
Distribution partner for software licensing across Microsoft, Adobe and the broader enterprise software stack. Specialist in licensing optimisation.
Dicker Data
Distribution
Distribution partner for hardware procurement (Dell, HP, Lenovo, Cisco Meraki, Microsoft Surface and more). Australian distributor with strong local stock holding.
All vendor and distribution relationships are kept current as a condition of our managed services delivery. The certification renewals, training cycles and partner status reviews happen in the background so you can rely on the commercial terms and escalation paths being there when you need them.
WHY PARTNERSHIPS MATTER
It's not the logos. It's what they unlock.
Partner badges look the same on every MSP website. What's different underneath: training depth, escalation paths into vendor support, commercial terms passed to clients, and early visibility of security advisories. Our partner status means when something breaks at the platform level, we've got a phone number, not a forum thread.
WHY THESE PARTNERSHIPS MATTER
Vendor relationships are escalation paths, not badges.
Vendor relationships are escalation paths, not badges on a website. When something is broken inside Microsoft 365, our CSP status puts the right engineer on the call within an hour. When a Plesk panel hangs, Premium Partner support is already paged. When KnowBe4 reporting needs interpretation, we have a named contact at the vendor. The depth of these relationships is the difference between "we will log a ticket and wait" and "we have an answer this afternoon".
Every logo on this page represents work we have shipped on that vendor stack, certifications we hold and renew, and a direct line we can pull when the standard support channel is too slow. That access is what you actually pay for in a managed services relationship, not just the engineering hours.
Want better commercial terms? Our partner status, your invoice.
Most clients see the value of our partnerships at procurement time. Talk to us about licensing, we'll often match or beat your current pricing.